What can Skype reveal in interviews? University of Missouri athletic coaches are using Skype to recruit players. There is no surprise there. But athletic department administrators are using Skype to conduct interviews of coaches. What are they looking at besides the various reactions of the interviewees?
Mary Austin, Missouri's senior associate athletic director for compliance who oversees golf and tennis, used Skype to whittle down the pool of candidates while hiring a head tennis coach two years ago.
Austin and a search committee interviewed 11 candidates through Skype and then hosted on-campus visits with three finalists. Schmid got the job, in part because of how she presented herself during the Skype interview.
Wearing a suit, Schmid sat behind an office desk with books and diplomas and such in the background. In the days leading up to the interview, she practiced Skyping with her mother, trying different outfits and backdrops.
"You've got to make sure you have a test run," Schmid said.
Others candidates weren't as presentable, Austin said. One man hadn't shaved in a few days, and another's dog was barking in the background. One woman had her unkempt living room as a backdrop.
"You could see all of her dirty clothes stacked up on one side of the picture. ... The attention to detail, that's what it points out," Austin said.
Academic recruitment committees could use Skype to screen applicants for professor positions. In some ways, Skype > personal interviews because not only can you see the person, you can see them in a background of their choosing. How much care did the applicants take to set up their backdrop? That can reveal signals that may not be observable during on-campus interviews.